FAQ
Do you have a physical store?
No, we only sell online.
Can I pay on delivery?
No. You can only pay here. We have various payment methods such as VISA, MASTERCARD, PAYPAL, APPLE PAY, GOOGLE PAY, SHOP PAY, AMERICAN EXPRESS etc.
Can I return my order? and can I get a refund?
All orders are returnable and refundable except for custom orders. You can return your order if it is damaged or not as described, all returns must be made within 15 days of delivery and must be returned in good condition, in its original condition. and yes, YOU WILL RECEIVE A FULL REFUND after the return receipt is received.
How do I return an order? What if I don't like what I received?
To return an order; Please send a photo of the damaged package or maybe it does not match the description. Request a return/replacement or refund by contacting our customer service on whatsapp +393509297537 or send us an email of your request with attached photos and the reason why you want to return your order @ officialbridetobe.it@gmail.com.
Please note that you cannot return an order for trivial reasons, you cannot return an order because you do not like it or no longer want it or because you have changed your mind, you can only return an order if it is damaged or does not match the description
I want to order my wedding dress online? But I'm scared? How does it work? Are you a reliable store?
YES. you can trust us to make/design your dream wedding dress, we have served over 500 brides all over the world. We are here to help you find your desired wedding dress at a very affordable price. and our services are very simple. When you place your order, you can choose the size provided or send us your custom measurements and make sure they are accurate. It will take at least 5-15 days to prepare your wedding dress and when your wedding dress is ready, we will send you an email or whatsapp message with your wedding dress photos attached before shipping. you will receive your wedding dress within 18-28 days at most depending on your location. And please, we recommend you to leave your phone number when you order, it makes our communication with you easier
Can you deliver my wedding dress in 15 days?
NO. It is almost impossible for your wedding dress to be delivered to you in 15 days, in rare cases it has happened, but never with a custom order.
We only offer 15 days delivery for most of our products (95% of all our products are delivered within 10-15 days except our wedding dresses and our custom products such as bridal robes etc.
Bridetobe
Handmade Bridal Bouquet with Silk Ribbon and European and American Rhinestone Crystals
Handmade Bridal Bouquet with Silk Ribbon and European and American Rhinestone Crystals
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Measures
Measures
Our wedding dresses are 100% custom made, 60% handmade just for you. Please choose the exact size when you order or send us your measurements, sit back and enjoy a glass of wine while we make your perfect wedding dresses for you, if you need any further assistance, just leave us a message on our email @ Officialbridetobe.it@gmail.com or send us a quick whatsapp message and we will get back to you as soon as possible (just tap the whatsapp icon in the bottom left corner. Congratulations bride-to-be.
Material
Material: All of our wedding dresses, bridal gown, bridal dress, evening dress, bridesmaid dress, party dress, bridal gown and other wedding accessories the fabric is satin, chiffon, taffeta, tulle, organza, velvet etc. All using high quality material.
If customer request, such as silk satin, cotton. We are trying our best to meet customer's requirement.
Color
Color: You can choose any color you like from the color card, then tell us the color number.
Size Details
How to measure
Meat Grinder Size Chart
| Custom measurement service
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If the standard size does not fit you or you do not know how to choose your size. After placing an order. Comment your measurements in the order note or write me your measurements.
I need the main measurements:
A: height (with shoe) ___ in/cm
B: floor cable (with shoe) ___ in/cm
C : Cust ___ in/cm
D: waist ___ in/cm
E : Hips ___ in/cm
G: shoulder to shoulder ___ in/cm
K: shoe height ___ in/cm
For dresses with sleeves please provide additional measurements below:
F: arm hole ___ in/cm
H: arm length ___ in/cm
I: armpit _ _ _ in/cm
Here are pictures to show you how to measure:
How to take measurements at home:
1. Bust = __ inches
2.Waist = ___ inches
3. Hips = ____ inches
4. Shoulder to shoulder from back = ____ inches
5.Hollow to floor without shoes = _____ inches
6. Total height from head to floor without shoes = _____ inches
7. The height of dress shoes = ______ inches
8. Arm length: = ___________ inches (for long sleeved dresses)
9. Armhole: = ___________ inches (for long sleeved dresses)
10. Occasion date:=________
Shipping & Returns
Shipping & Returns
We have a standard 15 day delivery service with a lead time of
1-4 days processing for most of our products.
However, our wedding dresses and other customized products
require at least 5-15 days for preparation and processing before
of the shipment. Therefore, delivery may take a total of
at least 18-28 days. However, we want to assure our customers that
We will always do our best to deliver the products as soon as possible
possible.
All our products have free shipping,
so you don't have to worry about any additional costs. Also, a
Once your order is shipped, you will receive an email notification
with a tracking number to track your package.
If you need faster shipping service, we can offer
priority shipping services at an additional cost. However, you
Please contact us in advance to discuss options.
shipping and cost.
We care about providing you with the best
shopping experience possible and we hope you are satisfied with the
our products and services. If you have any questions or concerns about our
shipping policy or our products, please feel free to contact us.
We are here to help you in any way we can.
This beautiful bridal bouquet is handcrafted with luxurious silk ribbon and high quality rhinestone crystals from Europe and America. Each flower is delicately handcrafted, creating a unique and personalized bouquet for your special day. This elegant bouquet will perfectly complement your wedding dress and make your day even more special.
Product Information:
Packing: OPP bag
Material: Ribbon
Color: wine red + white 18cm, silver milk gray 18cm, powder + milk 18cm, milk 18cm, purple + light purple + white 18cm, milk + white 18cm
Weight: about 0.40kg, 0.60kg after packing
Packing: OPP bag (safe protection)
Material: rhinestones, ribbons, foam balls
Applicable occasions: wedding, interior decoration, photography studio
